J&D Entertainment Ltd – Privacy Policy

Company Information:

Company Name: J&D Entertainment Ltd

Company Type: Private Limited

Company Registered Office: 30 Crowland Avenue, Hayes, England, UB3 4JW UK

Company Registration Number: 16440782

Effective Date: 9 May 2025

J&D Entertainment Ltd (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase tickets, or use our services. By using our Services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information
We may collect personal information you provide when using our Services, including:

Name, email address, phone number, and billing address;

Payment information when purchasing tickets;

Any other information you provide voluntarily (e.g., special requests, ticket transfer details).

1.2 Usage Data
We automatically collect information about your device and how you interact with our website and Services, such as:

IP address, browser type, and operating system;

Pages visited, time spent on the website, and referral URLs;

Information for analytics, trends, and website performance.

1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and deliver personalised content. Cookies track your preferences and site usage. You can manage or disable cookies via your browser settings.

2. How We Use Your Information

2.1 Service Delivery

Process ticket purchases and transfers;

Respond to inquiries and provide customer support;

Deliver event updates, promotions, and relevant communications.

2.2 Communication

Contact you via email, phone, or post for administrative purposes or updates;

Send marketing communications (you can opt-out at any time).

2.3 Analytics & Improvements

Analyse website usage and trends to improve Services;

Measure marketing campaign effectiveness;

Conduct research to enhance user experience.

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers
We may share your information with trusted third parties for:

Payment processing and ticket fulfilment;

Customer support and administrative services;

Marketing or analytics functions.

These providers are required to maintain the confidentiality and security of your data.

3.2 Legal Compliance
We may disclose your information if required by law, legal proceedings, or to protect the safety, rights, or property of the Company or others.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred. We will notify you of any change in ownership or control of your data.

4. Data Security

We implement industry-standard security measures to protect your data. While we strive to safeguard your information, no method of transmission or storage is completely secure.

5. Your Rights and Choices

5.1 Access and Update
You can access or update your personal information by logging into your account or contacting us directly.

5.2 Data Retention
We retain your personal information only as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by law.

5.3 Opt-Out
You can opt-out of marketing communications by following the unsubscribe instructions in emails or contacting us. Transactional or administrative messages (e.g., ticket confirmations) will still be sent.

6. Additional Event-Specific Information

Food & Drink: Food and drinks at events are not included in ticket prices. All allergy and ingredient information will be displayed at the buffet. Guests with health issues should avoid consuming items that may affect them.

Alcohol: Hard alcohol will be sold only to guests meeting legal age requirements. Please carry valid ID.

Dress Code: Specific dress codes will be communicated in advance via the event website or flyer and must be followed.

7. Governing Law

This Privacy Policy is governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us:
J&D Entertainment Ltd
Registered Office: 30 Crowland Avenue, Hayes, England, UB3 4JW
Email: info@jndentertainment.uk
Phone: +44 7557 401226